POWERED BY

Support zone

Miscellaneous

Consumer complaints

Compliant to article 6 subsection 3 of the Tourism service offering law N.N. 130/2017 / In accordance to article 6 subarticle 3 of the Law on Providing Tourism Services NN 130/2017 we hereby inform the customers that all complaints regarding the quality of our services can be submitted:

  • In person: In RIDECAR rent a car business premises;
  • Via mail, to adress: “RIDECAR d.o.o.'' Vrbanjka 4, 10 000 Zagreb;
  • Via e-mail: customerservice@ridecar.hr.

Any form of complaint will be answered in a period of 15 days from the point in time the complaint has been received. When filing a complaint, we kindly ask you to provide us with the following information regarding the customer: name and last name, as well as the adress to which the formal answer is to be delivered to.

Miscellaneous / other

RIDE with us

Subscribe for newsletter

Newsletter consent
Your feedback

This website uses cookies for better performance and improved functionality. If you continue viewing this page, we will consider that you agree to this use. More information »