Support zone 
Reservations
Needed documents for picking up the vehicle
At vehicle pick up you need to have a valid credit card, identity card and a valid driver’s licence, additionally driver’s licences that aren’t in Latin script, for example Chinese, Japanese or Cyrillic script, need to be accompanied by an international driver’s licence.
Reservations / other
- User account
- Types of cover packages
- Problem with reservation process after has been completed
- Changing the reservation before the vehicle pick up
- Cancelation reservation without a cancelation fee
- What to do if I am late to pick up the vehicle?
- Renting a vehicle if a credit card is lost
- Needed documents for picking up the vehicle
- All options about picking up my reserved vehicle
- Can the reservation be switched to another person?
Working hours
Central officeMonday - Friday 8.00 - 16.00OfficesMonday - Sunday 8.00 - 22.00
Sales and reservations
E-mail
Central office
Vrbanjska 4, Zagreb
