How can I contact the technical support?

Technical inquires / other

• Theft of documents and/or registration labels
• What to do in case of car key loss?
• Problem with unlocking a rented vehicle
• Problem with locking a rented vehicle
• What if I can not start the engine?
• Problem with mechanical or electrical hand brake
• What is Auto Hold?
• Using of fuel type in a rented vehicle
• What do I do if I used the wrong fuel type?
• What to do if I run out of fuel?
• Resetting the indicator of improper tire pressure
• How can I contact the technical support?
• Mandatory equipment in the rented vehicle
• Problems that makes further travel impossible
• Malfunction is caused by a damaged wheel/tire
• Recommended fluid level in the rented vehicle
• What if the outer lighting on the car is faulty?
• Rented vehicle with a smaller malfunction (e.g. faulty radio)
• The functionality of the electrical equipment connection
• Transporting the animals in the rented vehicle
• Transportation of large and heavy items in a rented vehicle
• Events- car races and similiar events
• Use of rented vehicles on non-first-class roads
• Proper pneumatics
• Sticking foils/labels on a rented vehicle
• Technical modifications to the rented vehicle
• Smoking inside the vehicle
• Instructions for regular maintenance of a rented vehicle
• A repair or tire shop when I have rented vehicle
• Installing of the child seat and/or booster
• Safe way to transport children in rented vehicle
• Message "Enter code" on the radio
• Instructions in case of accidents, theft of vehicles or vandalism
• Damage to pneumatic and/or wheel rims
• How to insure the vehicle when parking it?
• What equipment comes with every vehicle?

Before rent Reservations Vehicle pick-up During rental Vehicle drop off Miscellaneous